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Issue - meetings

Corporate Performance Indicators Q4 2020-21

Meeting: 10/06/2021 - Corporate and Environmental Overview and Scrutiny Committee (Item 10)

10 CORPORATE PERFORMANCE INDICATORS (Q4 2020/21) pdf icon PDF 594 KB

To consider the report of the Corporate Director of Transformation and Resources.

Minutes:

Consideration was given to the report of the Corporate Director of Transformation and Resources as contained on pages 15 to 32 of the Book of Reports, which presented the performance monitoring data for the quarter ended 31 March 2021.

 

The Partnership and Performance Officer provided an update on the latest key performance indicators and informed Members that performance had been consistent.

 

She explained that the performance indicator WL132-c19 – working days lost due to sickness absence per average FTE had recently been included for COVID absences, although these are not included in the QPI 'count'.

 

She also explained that ICT data given was up to February, this was to the point of transfer from BTLS to LCC Digital Services.

 

A question was raised in respect of WL85a Website: no. visits, as to how this performance indicator is measured.  The Partnership and Performance Officer explained that this is measured by each seperate visit to the website.

 

RESOLVED: That the Council's performance against the indicator set for the quarter ended 31 March 2021 be noted.

 


Meeting: 08/06/2021 - Cabinet (Item 11)

11 Corporate Performance Indicators Q4 2020-21 pdf icon PDF 594 KB

(Relevant Portfolio Holder: Councillor Adam Yates)

Minutes:

Consideration was given to the report of the Corporate Director of Transformation and Resources, providing performance monitoring data for the quarter ended 31 March 2021.

 

In reaching the decision below, Cabinet considered the details as set out in the report before it and the reasons contained therein.

 

Cabinet expressed thanks for the work of officers involved.

 

RESOLVED:   A.      That the Council’s performance against the indicator set for the quarter ended 31 March 2021 be noted.

 

B.      That call in is not appropriate for this item as the report will be submitted to the meeting of the Corporate & Environmental Overview & Scrutiny Committee on 10 June 2021.