To consider the report of the Borough Treasurer.
Minutes:
Consideration was given to the report of the Borough Treasurer as contained on pages 419-432 of the Book of Reports. The purpose of the report was to advise of the progress against the 2019/20 Internal Audit Plan.
The Internal Audit Manager presented the Internal Audit Activities, Quarterly Update Report.
Comments and questions were raised in respect of the following:
· Services which have been reviewed and require further reports to come back before the Committee.
· Homecare Link update to be deferred to next meeting
· Issues with contacting the customer services contact centre
· Alternative ways to present performance indicators to make them more meaningful.
· Risk management training following the SORP process for people in new employment positions and update to be provided in due course.
RESOLVED: That the progress in the year to date be noted.
Supporting documents:
Find your local councillor and other property based information