Issue - meetings

Housing Regulator Consumer standards - Key themes and approach

Meeting: 07/03/2023 - Cabinet (Item 84)

84 Housing Regulator Consumer standards - Key themes and approach pdf icon PDF 349 KB

To consider the report of the Corporate Director of Transformation, Housing and Resources.

(Relevant Portfolio Holder: Councillor Nicola Pryce-Roberts)

Additional documents:

Minutes:

Councillor Pryce Roberts introduced the report of the Corporate Director of Transformation, Housing & Resources, which detailed progress on the action taken so far to review WLBC services to ensure that the Council continues to operate within the Housing Regulators Consumer standards sought endorsement of the key themes and approach.

 

The minutes of the Executive Overview & Scrutiny Committee and the Landlord Services Committee (Cabinet Working Group) were circulated prior to the meeting.

 

In reaching the decision below, Cabinet considered the minutes, the report before it and the recommendations contained therein. 

 

RESOLVED:   That the current position as it relates to Housing Regulation and the Consumer standards be noted and the key themes and approach be endorsed.  

 

(Note:   As Councillor Pryce-Roberts attended virtually, she didn't vote on the item and the Leader moved the Motion to approve the recommendations in the report.)


Meeting: 23/02/2023 - Executive Overview & Scrutiny Committee (Item 37)

37 Housing Regulator Consumer standards - Key themes and approach pdf icon PDF 349 KB

To consider the report of the Corporate Director of Transformation, Housing and Resources.

Additional documents:

Minutes:

Consideration was given to the report of the Corporate Director of Transformation, Housing and Resources as contained on pages 851 to 861 of the Book of Reports, which was to provide a progress report on the action taken so far to review WLBC services, to ensure that the Council continues to operate within the Housing Regulators Consumer standards.

 

The Housing Regulatory & Quality Manager outlined the report and responded to the following comment and question raised by Members.

 

·        That the needs of Armed Forces Veterans are addressed – This is a statutory requirement and, also covered within the 'Allocations Policy'

·       In discussion it was noted that the Committee would like to see regular updates in respect of the review.  The Housing Regulatory & Quality Manager informed Members that this will be brought to future meetings of the Committee as a matter of course.

 

RESOLVED: That the Committee noted the report and updates.