95 Quarterly Performance Indicators (Q3 2017/18) PDF 148 KB
(Relevant Portfolio Holder: Councillor I Moran)
Additional documents:
Minutes:
The Leader introduced the report of the Director of Housing and Inclusion which presented performance monitoring data for the quarter ended 31 December 2017.
In reaching the decision below, Cabinet considered the details as set out in the report before it and accepted the reasons contained therein.
RESOLVED (A) That the Council’s performance against the indicator set for the quarter ended 31 December 2017 be noted.
(B) That the call-in procedure is not appropriate for this item as the report was submitted to the meeting of the Corporate & Environmental Overview & Scrutiny Committee on 1 March 2018.
64 QUARTERLY PERFORMANCE INDICATORS (Q3 2017/18) PDF 148 KB
To consider the report of the Director of Housing and Inclusion.
Additional documents:
Minutes:
Consideration was given to the report of the Director of Housing and Inclusion, as contained on pages 295 to 312 of the Book of Reports, which presented the performance monitoring data for the quarter ended 31 December 2017.
Comments and questions were raised in respect of the following:
RESOLVED: A. That the Council's performance against the indicator set for the quarter ended 31 December 2017, be noted.
B. That in relation to 'R1 % of Council Tax collected / R3 % of Non-domestic Rates Collected':
(i) BT Lancashire Services (Revenues & Benefits Service) be requested to provide at the next meeting during their annual review presentation, information in relation to:
· The review of the WLBC Policy on potential bulk write off cases
· Those affected and circumstances that would apply in relation to the work to be undertaken with "third party advanced specialist recovery providers to utilise in recovering high value, more complex non-payment cases" taking into account the concerns raised above.
(ii) That the Portfolio Holder for Finance be notified of the Committees concern in relation to (i) above and be invited to the next meeting during consideration of the presentation.
(iii) That the Partnership & Performance Officer be asked to circulate information in respect of what the "new Management Information Software to assist identification of areas for focus ' Go Live' ", will be used for.