Issue - meetings

Corporate Performance Management

Meeting: 12/06/2018 - Cabinet (Item 7)

7 ITEM REFERRED FROM THE EXECUTIVE OVERVIEW AND SCRUTINY COMMITTEE - CORPORATE PERFORMANCE MANAGEMENT 2018/19 pdf icon PDF 132 KB

(Relevant Portfolio Holder: Councillor I Moran)

Additional documents:

Minutes:

 

The Leader introduced the report of the Borough Solicitor which set out the resolution of the Executive Overview and Scrutiny Committee at its meeting on 29 March 2018 in relation to an item referred back to Cabinet by the Executive Overview and Scrutiny Committee on Corporate Performance Management 2018-19.  The report included the comments of the Director of Housing and Inclusion in respect of the decision of the Executive Overview and Scrutiny Committee. 

 

Additional information from the Director of Housing and Inclusion was circulated at the meeting. 

 

The Leader moved a motion which was seconded and had been circulated at the meeting. 

 

In reaching the decision below, Cabinet considered the additional information and the motion from the Leader and the details as set out in the report before it and accepted the reasons contained therein.

 

RESOLVED  A.         That taking into consideration the comments of the Director of Housing and Inclusion contained within paragraph 4.0 of the report (including the additional information) the resolution of the Executive Overview and Scrutiny Committee meeting held on 29 March 2018 be noted and the Suite of Performance Indicators 2018/19 remain as in Appendix A to the report submitted to Cabinet on 13 March 2018. 

 

B.        That call-in is not appropriate for this item as it was considered by the Executive Overview & Scrutiny Committee on 29 March 2018.

 

 


Meeting: 29/03/2018 - Executive Overview & Scrutiny Committee (Item 54)

54 CORPORATE PERFORMANCE MANAGEMENT 2018/19 pdf icon PDF 192 KB

To consider the report of the Director of Housing and Inclusion.

 

Additional documents:

Minutes:

Consideration was given to the report of the Director of Housing and Inclusion as contained on pages 369 to 382 of the Book of Reports that detailed the Suite of Performance Indicators for adoption as the Council’s Corporate PI Suite 2018/19 and sought agreed comments, if any, prior to final adoption, following approval by Cabinet at its meeting on 13 March 2018.

 

In discussion comments and questions were raised in respect of the following:

 

·           Public consultation – process and consultees.

·           Suite of indicators – understanding the indicators and their purpose.

·           Percentage of indicators linked to regional / national statistics.

 

The Partnership and Performance Officer attended the meeting provided an overview and clarification, referencing details as set down in the report.

 

RESOLVED:  

 

1)    That the Executive Overview and Scrutiny Committee recommend to Cabinet that in relation to Corporate Performance Management 2018/2019 – indicator WL08a be kept.

 

2)    That in relation to indicator WL108;

 

a) The 60 second call answering target be kept,

b) The 60 seconds starts the moment the customer's call is picked up (automated messages starts);

c) That the automated message length be shortened,

d) That all Members of the Committee receive a written response to the above points.

 

3) That Cabinet be asked to consider performance indicators NI157a and NI157b and the potential to improve the targets.

 

4) That the report be noted.


Meeting: 13/03/2018 - Cabinet (Item 96)

96 Corporate Performance Management 2018/19 pdf icon PDF 192 KB

(Relevant Portfolio Holder: Councillor I Moran)

Additional documents:

Minutes:

The Leader introduced the report of the Director of Housing and Inclusion which sought approval of the Suite of Performance Indicators to be adopted as the Council’s Corporate PI Suite 2018/19.

 

In reaching the decision below, Cabinet considered the details as set out in the report before it and accepted the reasons contained therein.

 

RESOLVED (A)        That the Suite of Performance Indicators 2018/19 (Appendix A) and targets identified be approved and adopted as the Council’s Corporate PI Suite 2018/19.

 

(B)       That the Director of Housing & Inclusion, in consultation with the Leader of the Council as Portfolio Holder, be authorised to finalise and amend the suite having regard to agreed comments from Executive Overview and Scrutiny Committee made on 29 March 2018, and to make necessary amendments to the suite in year in response to any issues that may arise, for example government policy or collection mechanisms.

 

(C)       That call-in is not appropriate for this item as it is being considered at the next meeting of Executive Overview & Scrutiny Committee on 29 March 2018.